Shipping Policy

At Punjabi Empire, we're committed to delivering your order safely and on time. Please read our shipping policy below before placing an order.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, festivals, or peak seasons, processing times may be slightly longer.

Shipping Destinations

We proudly ship both domestically and internationally. Shipping availability depends on your location and will be shown during checkout.

Estimated Delivery Times

Delivery times are estimates and may vary depending on your location and the shipping carrier.

  • Domestic Orders: 2–7 business days
  • International Orders: 7–21 business days

Please note that customs clearance or local courier delays may extend international delivery times.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, package weight, and selected shipping method.

Any available free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email or SMS with a tracking number (where available) so you can follow your package's journey.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Punjabi Empire is not responsible for delays or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to investigate and help resolve the issue.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to weather, customs inspections, carrier issues, or other circumstances beyond our control. We appreciate your patience and understanding.

Contact Us

If you have any questions about your shipment or need assistance with your order, please contact our customer support team.

Email: support@thepunjabiempire.com
Phone/WhatsApp: [your number]
Business Hours: Mon-Sat (9AM - 6PM) Sunday Closed.

The Person Behind Punjabi Empire

My name is Simrvir (Sam) Benipal, and I started Punjabi Empire with an idea I had when I was 15 years old. I wanted to build something that represented my Punjabi heritage and create a brand people could be proud to wear.

What began as a small idea turned into something I worked on every day. I spent my time learning, improving, and bringing that vision to life. Punjabi Empire is the result of staying consistent and believing in an idea from the start.

Thank you for supporting Punjabi Empire and being part of this journey. I'm excited for what's ahead.